big boys - Re: Remote install of solaris on a 220R

Sat Jun 26 14:46:45 PDT 2004

hi ya jim

On Sat, 26 Jun 2004 jimd at starshine.org wrote:

>  The problem here is that Progeny doesn't want to sell invidual little
>  support contracts.  I seem to recall that they'd need a sizable
>  corporate/enterprise class contract.

i think that's true of just about everybody ...

it seems all the little support folks little contracts that comes in their
way

>  Jim's company isn't going to engage Progeny or Red Hat, etc.  They just
>  want to be able to refer the customer to a nationally recognized
>  support provider.  (The business Linuxcare was supposed to be in when
>  I worked for them).

the big boyz ( aka nationally recognized ) are folks like ibm/redhat,
suse, mandrake, unisys, ca, penguin, etc that provides "linux support"
 	( usually means redhat or their own linux )

	yes progeny provides support too, but the question is the size
	of the "support contracts" outsourced by the big-company
	looking for linux support for xxx flavor linux

	lots of the cluster folks also provide their own support
	infrastructure with their cluster hw they sell

>  All I know of are niche, mostly local, consultancies.

if all the little consultancies band together, it'd be a bigger support
entity than all of the big boyz combined, and would automatically
be world wide and onsite in every major city

	<foggy crystal ball>
	it's gonna happen  sooner or later ..
	</foggy crystal ball>

c ya
alvin