domain-name registrar slamming is on the rise...

Sun Mar 24 10:08:09 PST 2002

I got the same offers on 5 domains registered thru register.com.  I
called Verisign support (number is on the form), and asked why they were
trying to slam domains, like long distance carriers do.   I got dead
silence on the phone.  I had been disconnected.  I then registereed a
complaint against Verisign with the Better Business Bureau of SF and
also sent an e-mail with a scanned copy of the letter/renewal froms
(fornt and back) to the California State Corporation Commision.  I
expect to hear from someone near the end of next week.

Multiple fronts of attack by consumers is the best way to put an end to
this quickly.  Involving government agencies that already have a history
of siding with the consumer on this type of fraudulent transfer (see
long distance slamming) will help greatly.

	-----Original Message----- 
	From: Strata Rose Chalup 
	Sent: Sat 3/23/2002 2:23 PM 
	To: baylisa at baylisa.org 
	Cc: 
	Subject: domain-name registrar slamming is on the rise...

	I've heard on some other lists that many folks are getting
"renewal
	notices" from Verisign/NSI even if they are registered with
various
	OpenSRS registrars.  These are USMail paper forms, which will
say
	they are an expiration notice, and that you must renew now to
avoid
	service interruption for your domain.

	Buried in the fine print, often on the back, is "by signing, the
	registrant agrees to the Verisign Domain Transfer Agreement...".
	When phone companies do this to trick you into changing
long-distance
	service, it's called slamming.  If you've gotten one (or more!)
of
	these notices, here is where to complain:

	>ICANN Registrar Complaint Form (hosted at InterNIC)
	>http://www.internic.net/cgi/registrars/problem-report.cgi
	>
	>VeriSign Registry Customer Service
	>info at verisign-grs.com
	>Phone: 703-948-3200

	cheers,
	Strata

	PS- I have no affiliation with ICANN except as a disgruntled
member-at-
	large (don't go there!), and none with Verisign either (ditto).
OpenSRS
	rocks, and my affiliation with it is solely as a satisfied
customer of
	one of the dozens of OpenSRS registries out there. 

	--

========================================================================
	Strata Rose Chalup [KF6NBZ]                      strata "@"
virtual.net
	VirtualNet Consulting
http://www.virtual.net/
	 ** Project Management & Architecture for ISP/ASP Systems
Integration **

========================================================================
=

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