Fwd: DSU/CSU?

Tue Jun 19 07:52:53 PDT 2007

greetings,

this is the second level of fowarding.  i don't know the original
person, but if you can help, please respond to them at:

     V. M. Brasseur <brasseur at albertelli.com>

gracias.

---------- Forwarded message ----------
From: ...
Date: Jun 19, 2007 6:33 AM
Subject: Fwd: DSU/CSU?
To:

Any chance you (or someone you know) can lend a hand to a friend
in need?

Thanks,
...

---------- Forwarded message ----------
From: V. M. Brasseur <brasseur at albertelli.com>
Date: Jun 18, 2007 4:18 PM
Subject: DSU/CSU?
To: ME At Home <brasseur at albertelli.com>

Do these acronyms mean anything to you?  Do you know any network gurus who
might recognize them?  Are they in the immediate Bay Area?

iPost lost the T1 line to the office on Thursday afternoon[*].  Our ISP and
AT&T both say that the problem is somewhere inside our offices.  Swapping
out the Kentrox and the Cisco router has no effect (or at least the same
result occurs with different machinery), so that hardware is clean.  We've
reached the point where we've ordered new cables on the very slim chance
that something is wrong there.  If nothing else we'll have ruled out yet
another bit of hardware so it won't be a total waste.

What we really need is a specialist to come and have a look.  Our Director
of IT (who is now inconveniently out of town) made calls all day Friday and
could find no one who knows this stuff.  We're learning the hard way that
this skillset it not common.

Does anyone know someone in the networking world who is familiar with this
kind of low down and dirty nitty gritty stuff?  We would be very very
interested in talking to them and, of course, paying them for their time.

Thanks for any leads...

[*] We've been running on DSL backup since then, which comes with its own
set of problems.  Those we can work around.  The DSU/CSU stuff we can't.
--
http://firststep.vmbrasseur.com

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