Less worthless DSL providers?

Roy S. Rapoport rsr at inorganic.org
Wed Sep 14 14:39:03 PDT 2005


On Wed, Sep 14, 2005 at 01:55:41PM -0700, Michael T. Halligan wrote:
> I just moved, and as seems to be typical, every time I move, my DSL 
> provider proves incompetence, and I seek a new
> vendor. At this point Speakeasy, Covad, and now DSLExtreme are no longer 
> vendors I will give business to.
> 
> Excluding those three companies, which DSL providers are people finding 
> at least tolerable lately?

More points about cliq:

I've occasionally lost connectivity to my system due to problems at home.
It's nice to be able to call someone and say "hey, I can't ssh to my home
system.  Do you guys still have link to the DSL modem?"

It's nice, when it's a more wide-spread network issue, to call with "hey, I
just tried tracerouting home and it seem sto get into an infinite loop at
hop <x>" and get a response along the lines of "Oh dear, I'll talk to that
provider," or "I'll kick it," rather than "OK, first, ipconfig /release..."

When I was unemployed a little more than a year back and money was tight
and I owed cliq a bunch of money, they said "well, we hate losing customers
because they've lost their job, and we know how it feels, so we don't want
to be an added stress point in your life right now.  Why don't we downgrade
your service, saving you a bunch of money, which will allow you to at least
keep up with the monthly costs and you can pay us back once you're
employed?"

Cliq would basically have to slaughter a herd of kittens, firebomb my
house, and rootkit my systems in order to run down the good will balance
they've got with me.

-roy



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