Trouble ticketing systems?
J C Lawrence
claw at kanga.nu
Mon Jun 23 07:04:26 PDT 2003
On Thu, 19 Jun 2003 21:46:10 -0700
Danny Howard <dannyman at toldme.com> wrote:
> One thing I really really really really like is the ability to manage
> tickets via e-mail, which I am very used to, instead of dealing with
> some funny web interface that is completely new to me.
Agreed. A bug or tracking system without an email interface is only
just this side of useless as far as I'm concerned.
--
J C Lawrence
---------(*) Satan, oscillate my metallic sonatas.
claw at kanga.nu He lived as a devil, eh?
http://www.kanga.nu/~claw/ Evil is a name of a foeman, as I live.
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