DSL provider recommendation

Wed Jul 23 16:06:06 PDT 2003

In your case, it really doesn't matter who the DSL provider is.  They all
must come over SBC physical lines and circuits.  So if you are having a
circuit problem now, you will have one with anybody else.  Also, SBC will
take their full SLA time allowed when resolving third party DSL issues.  My
ISP (Speakeasy) uses Covad and my only problems have been circuit issues.
SBC won't fix the problem because its not cost effective and doesn't fall
under SLA provisions with Covad.

BTW - Speakeasy is a GREAT ISP with setups for the neophite and the guru.
>From nation-wide dialup to DSL to T-1 lines.  They are adding wireless
access points.  Any subscriber who is willing to be a access point gets
reduced rates.  That's how innovative they are!!!

-Ron Leedy

-----Original Message-----
From: owner-baylisa at baylisa.org [mailto:owner-baylisa at baylisa.org] On Behalf
Of Alberto Begliomini
Sent: Wednesday, July 23, 2003 2:50 PM
To: BayLISA
Subject: DSL provider recommendation

I am shopping around for a DSL provider!

SBC has been way to unreliable in the past few months. My connection was 
down for 2 weeks because they made an administrative mistake, and they 
had to re-provision the line again! This morning our connection was down 
for more than one hour, and SBC does not have any clue of what happened 
(of course, they asked me which version of Windows I am running!)

Any recommendation for a dencently reliable DSL provider that has a 
support team that has at least half clue of what they are doing?

Thanks in advance, I'll summarize the answers.

Alberto

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