From guy at extragalactic.net  Mon Mar 15 13:58:40 2010
From: guy at extragalactic.net (Guy B. Purcell)
Date: Mon, 15 Mar 2010 13:58:40 -0700
Subject: March BayLISA meeting
Message-ID: <7929BC65-9E95-461D-A216-9760DC6407CB@extragalactic.net>

Hi All,

The March meeting will be held *this Thursday* 2010 Mar 18 at 19:30 on the LinkedIn campus.  The topic will be what seems to me to be a pretty cool virtualization system, ScaleMP's vSMP Foundation for Cloud.  Check out the details on our website <http://www.baylisa.org/>.

ScaleMP will provide pizza, so please RSVP to give us an idea of how many they should prepare for--thanks!

-Guy



From guy at extragalactic.net  Thu Mar 18 00:09:11 2010
From: guy at extragalactic.net (Guy B. Purcell)
Date: Thu, 18 Mar 2010 00:09:11 -0700
Subject: Reminder--March BayLISA meeting
In-Reply-To: <7929BC65-9E95-461D-A216-9760DC6407CB@extragalactic.net>
References: <7929BC65-9E95-461D-A216-9760DC6407CB@extragalactic.net>
Message-ID: <1F58D045-C0B2-4BFD-8B6E-2A06C69BE31E@extragalactic.net>

Hi All,

Last reminder--the March meeting will be held *tonight* 2010 Mar 18 at 19:30 on the LinkedIn campus.  The topic will be what seems to me to be a pretty cool virtualization system, ScaleMP's vSMP Foundation for Cloud.  View the details on our website <http://www.baylisa.org/>, and you can check out ScaleMP's website for a primer on their product at <http://www.scalemp.com/>.

ScaleMP will provide pizza, so please RSVP to give us an idea of how many they should prepare for (email me either via the <rsvp at baylisa.org> address, or by simply replying to this--and by 13:00, please, so there's time to communicate a headcount)--thanks!

-Guy





From mbh.lists at gmail.com  Fri Mar 19 12:48:47 2010
From: mbh.lists at gmail.com (Matt Harrington)
Date: Fri, 19 Mar 2010 12:48:47 -0700
Subject: Seeking beta testers for a new trouble ticket app
Message-ID: <e87298cb1003191248v48597ff7k39ea140e0aaa3c38@mail.gmail.com>

Hi all,

Here's the announcement I made at the meeting last night:

There's already a ton of trouble ticket apps out there, but I thought
I'd try writing my own.  It's online at http://www.TicketButton.com.
I put most of my coding efforts into the backend, and have something
that will scale to billions of trouble tickets.  The frontend only
implements the bare minimum of features right now.  You can:
open/close tickets, reply, assign a ticket to an Agent, & categorize
tickets.  I didn't want to overload version 1.0 of the app with
unnecessary features for fear of just complicating things.  Hence,
it's not feature-complete -- I guess it's really more of an alpha than
a beta.

It's targeted to small companies which currently don't have a helpdesk
app in place.  You definitely wouldn't scrap Remedy or CA Service Desk
for it (yet!).

If you have opinions on what a trouble ticket app should look like,
I'd love to hear from you.  Basically, I'm waiting for input and am
ready to code whatever people find useful.  Feel free to take it for a
test drive.  Again, it's http://www.TicketButton.com.

Regards,

Matt