Musings on hardware prices

Fri Aug 19 08:40:21 PDT 2005

On Thu, Aug 18, 2005 at 08:32:09PM -0700, Alvin Oga wrote:
> that's not too bad costwise, but its dell, and if something goes wrong,
> its cheaper/faster to get a new box than it is to get dell warranty to
> replace the bad part ... 

I know it's fashionable to give Dell crap for its service.  I won't argue
for some sort of general "Dell service is good," but I will say that,
anecdotally, the one time I called them, I spent about 10 minutes on the
phone and they were here the day after to replace the affected part.

-roy