Thanks!

Fri Jun 18 08:46:01 PDT 2004

> Many kudos to Heather for a good presentation this evening.  I didn't get
> to meet and greet everyone there, but it seemed like a decent number of
> people showed up.  I'm looking forward to future presentations.  Next
> time I hope to stay for after presentation meet and eats :)

Great!  The meetings will be there.  Bring your friends, too!

> For those of you who couldn't make it, the topic was helpdesk automated

This gives me an idea.  Failing video over the MBONE (or something more 
modern), how about write-ups, like this only with a bit more detail, posted 
to the list or the web site?  SAGE does these (conference reports) in their 
magazine, and I find them quite valuable.  You know: the high points, 
lessons learned, the take-away message.  You can "go" to one of these 
week-long conferences in about an hour this way (minus the "couch track"). 
And though we try to post the slides (Heather?), it's the talk that counts. 
A videotape of a talking head and some slides has remarkably little 
information content slash density, but a good, written summary concentrates 
it up to a useful level.

Jennifer, would you volunteer to write up the next meeting in that form? 
I'll see that it gets on the web site in the proper place.  See a recent 
issue of ":login;" (sp?) magazine, from USENIX/SAGE, for an example; or 
maybe someone can send you a recent text.